Web Design  |  Graphic Design  |  Branding
 

What do our customers say?

At Brighter you get the best customer service, quality design and great results. But don’t take our word for it...

“Really makes my company stand out.”

“I found Phil to be really easy to work with. He has a lot of knowledge and experience and was able to lead me in the right direction to get the great result we have.

I direct people to my website and when they see it they are pretty much sold. They obviously want to talk to a few people I've done jobs for but as they've seen the quality of what I do online already, they're pretty keen.

My website works well and really makes my company stand out. I would recommend Phil at Brighter Design to anyone who needs the service he provides.”

Mike Reidy, Owner
Mike Reidy Builders, Orewa

“Excellent to work with. Made it all happen easily and stress-free.”

“Phil was excellent to work with, he understood our needs for our website and made it all happen easily and stress free.

We would use Brighter Design any time in the future without any hesitation and would offer his services to anybody.”

Steve & Ben Levert, Owners
Kiwi Air Conditioning, Whangaparaoa

“As a client I recognize their talent for exceeding expectations with exceptional results.”

“I have worked with a lot of designers being a marketing manager for a number of big and small companies and I must admit, you are one of the very good ones I have come across...

As a results driven team leader, Phil focuses on taking a holistic view of your business and building powerful and distinctive communications strategies that resonate with the people who are involved and are critical to your success.

Brighter's reputation for performance is built upon their collaborative culture, which brings a spirit of insight, creativity and integrity.

As a client I recognize their talent for exceeding expectations with exceptional results. Keep it up guys.”

Rolla Afrogheh, Sales & Marketing Manager,
Define Instruments Ltd, Mairangi Bay

“I had my doubts if it would work at all but Phil managed to break down the issues into manageable parts and constructed a great website.”

“Working with Phil was a pleasure form the start. As I came with quite a complex array of questions and demands for my website, I had my doubts if it would work at all but Phil managed to break down the issues into manageable parts and constructed a great website with an excellent management system behind it.

His personal creative and innovative ideas helped give the website the touches it needed.”

Uli Brell, Reiki Master
Live Reiki, Coatesville

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“We have had approximately $18,000 worth of direct income from the website which is fantastic.”

“We have had 6 jobs so far that I know are a direct result of the website. I also know that over the last 2 months we have had 4 others that are still waiting on confirmation.

Those jobs have ranged from a small $216 job to a massive 2 week site job in Auckland worth $11,000. In total we have had approximately $18,000 worth of direct income from the website which is fantastic. A 600% return on our investment!

Overall in the last year we have increased our client database from approx 150 to 330 customers. That is 180 new customers who have had jobs done by us from January 2009 to February 2010. So we have more than doubled our customer base. WOW! That is a pretty huge result!

We have had other regular feedback from our customers who we have directed to our new website saying that it is extremely professional, user friendly, informative and really shows our company off at our best and we are thrilled with the results and as usual how easy Brighter Design have made the process. As you know I have recommended your team to others and I certainly would continue to do so in the future.”

Natasha Hallam,
Onsite Engineering, Warkworth

“The site has already paid for itself with more than
20 jobs from website enquiries in just 4 weeks.”

“The team at Brighter took the time to understand our business and create a website that not only completely met our needs, but exceeded expectations.

Since the site’s launch 4 weeks ago it has already paid for itself with more than 20 jobs resulting from website enquiries. Directing potential clients to the site has also helped secure a booking on most occasions.

We'd highly recommend Brighter Design - an experienced team with very professional results.

Krista Dedden
House Inspections Ltd, Manly

“They showed a genuine interest in getting things right. We are able to update the pages ourselves effortlessly.”

“Right from our first project meeting, Phil gave us the confidence that our website was in experienced hands. He showed a genuine interest in getting things right which has resulted in a website giving a great representation of our business.

Best of all, the website actually works! Its very user-friendly, fluid and we are able to update the pages ourselves effortlessly.

We would highly recommend Brighter to any business needing an innovative and professional looking website.”

Shelley Nankivell
HazTec Ltd, Silverdale

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“We got a professional outcome with no stress.”

“Brighter Design surprised us on the positive side - they delivered a superior website on a restricted budget. We got a professional outcome with no stress.”

Peter Thomson, Director
Zippi Property Management, Auckland City

“The result is a powerful Brand Strategy that could not have been delivered by many (perhaps, any) of your competitors.”

“I spent yesterday reviewing our progress to-date on both projects and then took the opportunity last night to review The Tranquil Trader deliverables against the vast ocean of competition.

With regard to The Tranquil Trader, I believe that you managed to understand what I believe is a complex marketplace – trader education. You then went one step further and gained a detailed knowledge of the uniqueness of my offering. This lead to a very clear Brand Strategy which required little further input from myself.

As we moved on to the “fun stuff” I felt that the initial logo work was exceptional – all four concepts were very strong and captured the essence of the brand. This made the final selection/modification process more difficult but your flexibility upon receiving my feedback together with your clarity regarding what wouldn’t work made this an enjoyable and stress-free process. Once the final design was selected Brighter has moved to a more passive role and has delivered this week exactly what I require for the coming months – this a rare feat based on the 100+ services providers I have used in the last 20 years.

In summary, when I took the time last evening to review the various elements of The Tranquil Trader brand against my competitors and my initial vision, I am delighted with all aspects of the brand and believe that my already strong offering will be greatly strengthened by the quality of the work which Brighter has delivered.

Finally, just to reiterate our conversation earlier this week, The Tranquility Project was always going to be a challenge for any branding agency – most of your competitors looked horrified at the prospect of working on the project! You have taken the time to understand a non-traditional marketplace which has great diversity and you have asked the appropriate questions to correctly capture my offering and understand me as a client. The result is a powerful Brand Strategy that, I strongly believe, could not have been delivered by many (perhaps, any) of your competitors. I’m looking forward to seeing the visual representation of the brand next week.

Phil, I’m grateful to you and your team for the quality of the work you have produced thus far and your candid approach to a client with stronger views than communication skills to whom this is more than a generic branding exercise.”

Andy Greening, Founder, Director & Head Trader,
The Tranquility Project and The Tranquil Trader, Arrowtown

“Selling online is now an important part of our business that wasn’t there before.”

“Phil has been a very helpful, knowledgeable and patient problem solver and it was great having his experience and expertise the whole way through the project. Brighter Design has been very helpful to develop the initial brief, pointing out opportunities throughout the development of the site, solving problems on the way as well as giving technical support.

The new website is now an important part of our business that wasn't there before. Not only we are having additional sales of our products, we are also growing our customer database, learning more and more about our customers and consequently about our own product.

We are grateful that Phil has brought this new part of our business to life and it has been a great experience to work with Brighter Design. Please feel free to contact us for further reference.”

Deborah Sweeney, Fashion Designer
Deborah Sweeney, Wellington

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“They took the time to understand the nature of our business and the people involved.”

“From my very first contact with Phil Roberts I was impressed with his enthusiasm, professionalism and commitment to deliver a creative and quality outcome for our businesses. Phil took the time and made the effort to understand the nature of our new business and the people involved.

The logo developed for PZP was creative, refreshing and had the 'wow' factor, not to mention it met budgets and timeframes! I have no hesitation in recommending Brighter Design to any business wanting experienced, quality driven and creative assistance with raising its profile, brand or market share.”
Jane Douglas
Zomac Planning Solutions Ltd / PZP, Albany

“The branding experience really helped us define the vision for our business.”

“Phil and the team at Brighter have been extremely helpful right thoughout the process of finding a new look for our business. We found the whole branding experience very interesting and it really helped us define the vision for our business. The final outcome with the new brand and a wonderful new website has been more than we hoped for and we look forward to Brighter’s continued input into our business in the future.”

Natasha & Craig Hallam,
Onsite Engineering, Warkworth

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“Time line was good and the end result looks great.”

“I found Phil Roberts to be very helpful and informative in the web development process, the time line was good and the end result looks great.”

Shane Burke, Director,
Burke Consulting, Orewa

“Brighter had a good sense of our business and what we required to make an impact in our advertising and brand awareness.”

“We were more than happy with our experience dealing with Brighter Design. Meetings always ran on time and the consultation process was relaxed and open. Deadlines were promptly met and we were given ample time to check proofs. Brighter had a good sense of our business and what we required to make an impact in our advertising and brand awareness. They have the range of skills that make for a great design team.”

Maria and Steve Faulkner
Directors, The Machine Security Company, Orewa

“They patiently listened to our needs, worked within the budget and double checked with us at every point in the process.”

“We have been extremely happy with not only the service from Brighter, but the inclusive manner in which they worked while constructing our website They patiently listened to our needs and requirements, worked within the budget and double checked with us at every new point in the process.

Brighter gave us a comprehensive map of the site to make adjustments where we felt necessary, moreover they have been a fantastic guide to the intricacies of website development as we are unskilled in this area. I would suggest Brighter to anyone looking for a professional, skilled, user-friendly company to assist them with any of their web or print design needs.”

Anna McGovern,
General Manager, Times FM, Orewa

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“Thanks for the great design work on my logo, we were very happy with your service and will come back to you soon for future work on our advertising brochures.”
Craig Bracken
Director, Ace Spouting and Fascia, Remeura

“We found Phil at Brighter very approachable and professional to deal with. His branding workshops really helped us understand and crystalize our vision for the company. He then developed a simple, effective logo which we are gradually applying to various areas of our business. We plan to use Brighter in the future to promote our business further.”

John Eagleton & Sandra Batley
Outside Edge Ltd, Albany

“Hi team! What an amazing Billboard!!!!!! We are so very thrilled with the outcome, and would like to thank you very sincerely for all the hard work you have put into it. I was so excited to see it up with standstill holiday traffic looking right at it. Please accept our thanks for a job very well done. Anna :) ”

Anna McGovern, (again)
General Manager, Times FM, Orewa

“The brand workshop was surprisingly useful. It only took a couple of hours and afterwards I had a much clearer picture of the market I was targeting, who my customers were and where my business was going. Brighter were great to deal with: very experienced, friendly with a professional attitude. I would recommend any new business use Brighter and go through this process before they start trading, it makes a big difference.”

Nadin Rathgerber,
Director, Ask Me 4 Coffee, Grey Lynn

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Our current customer rating:

9.6/10

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After each project we ask our customers to rate our service. They provide their feedback on our value for money, communication and professionalism and give us an overall mark out of 10.

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